Code of Conduct

CODE OF CONDUCT

Our Code of Conduct

This Code shall apply to every Mediator registered with SAAROSH ADR CENTER. All such Mediators must adhere to this Code as a minimum. The center may suspend or revoke the registration of a mediator or refuse to let him/her conduct Mediation if he/she is in breach of this Code. The objective is that any such step is taken only after complaints are investigated thoroughly and fairly, and that no mediator is arbitrarily suspended or removed.

Objectives of the Code

The main objectives of the Code of Conduct are as follows:

Provisions of the Code

The Mediator shall:

At all times act, and endeavor to be seen to act, independently, fairly, and with complete impartiality towards the parties in Mediation without any bias in favor of any party or any discrimination against any party.
Not carry on any activity or conduct which could reasonably be considered as conduct unbecoming of a Mediator.
Uphold the integrity and fairness of the Mediation process.
Conduct himself/herself professionally at all times, and shall not engage in behavior that will bring disrepute on the Mediator or the Center.
Provide information about the mediation process that it is a voluntary process and Mediator is not a judge but a facilitator to guide the parties to a mutually agreed decision. The decision rests with the parties and not the Mediator.
Recognize and respect the principle that parties in Mediation have the right to make their own voluntary, non-coerced decision regarding the possible resolution of any issue in dispute.
Not provide legal or professional advice to the parties in Mediation.
Disclose any interest or relationship likely to affect impartiality or which might give rise to an appearance of partiality or bias,
Disclose to the parties, any matter which could be regarded as involving a conflict of interest (whether apparent, potential, or actual) in the Mediation. This disclosure shall be made in writing to all parties as soon as the Mediator becomes aware of it. In these circumstances, the Mediator will not act (or continue to act) in the Mediation unless all the parties specifically acknowledge the disclosure and agree, in writing, to the Mediator acting or continuing to act as Mediator.
Maintain confidentiality in the storage and disposal of Mediation notes, records and files.
Refrain from promises or guarantees of results.
Not disclose to anyone any information or documents that are exchanged for or during the Mediation process except:
With the expressed consent of the parties in mediation.
When required to do so by Law.
When the information/documentation discloses an actual or potential threat to human life.

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